Infozech Solution to Track Cellular Fraud

 

Delhi-based solutions provider, Infozech has developed a full-fledged solution to recognize cellular fraud patterns on a real-time basis. This solution is expected to help telecom service providers, especially cellular operators to curb cell phone misuse by tracking call activity on their network and inter-connecting networks. The company recently implemented the solution for a cellular operator in the country who needed to trace the use of multiple pre-paid SIM cards from one cell phone. The same solution can also be used for carrier reconciliation, which is also called 'bill audit'. The carrier reconciliation process looks at call detail records (CDRs) and tracks the entire path of the call. It then compares this with corresponding CDRs on the Mahanagar Telephone Network (MTNL) or Department of Telecommunications (DoT ) networks. This process validates that correct tariff has been applied to the call and the call duration recorded and charged for is accurate. Doing this for calls originating or terminating on the DoT network is essentially raising eyebrows against the accepted norm - DoT is always correct. 

 

"We have found that most of the problems originate from multiple SIM cards used on same handsets or from the same location in the city. Through the use of this solution, cellular operators can track the entire path of the call - originating phone number, time of call, duration and inter-connect networks used."